IT Operations Analyst

Straits Quay, Penang

Take the lead in keeping things running smoothly! With your experience in VMware, networking, and server administration, play a key role in ensuring Monitor ERP’s infrastructure operates seamlessly across Regional Offices. We’d love to have you join our team!

Job Highlights

  • Excellent working environment
  • Unique working culture
  • Challenging and rewarding career

Job Summary

  • The primary responsibility of this role is to provide day-to-day operation and maintenance of Monitor’s various infrastructure in Regional Offices.

Responsibilities

  • Responsibility of ensuring uptime within SLA on all services
  • Daily maintenance of hosting environment
  • Implement improvements and update hosting environment.
  • Configure virtual network appliances and virtual machines.
  • Perform installation of new customer systems as well as migration of existing systems.
  • Establish direct contact with customers and third-party IT companies.
  • Provide daily IT operational support to local/internal users and work closely with Headquarter IT Team
  • Register and resolve IT related support cases within company SLA’s standard.
  • Demonstrate flexibility to work in shifts or outside of normal business hours, as required by the business.

Requirements

  • Bachelor’s degree in Computer Science/Information Technology or any equivalent qualification.
  • 2 years hands-on experience in Customer Hosting or general vCenter hosting.
  • Experience of working with the VMware Cloud Foundation concept will be great advantage.
  • Experience in Data Center operations will be added advantage.
  • Excellence working knowledge of layer 2 and layer 3 networking, BGP, IPSEC.
  • Familiarity with VMware products such as vSphere, vCenter and vSAN.
  • Basic knowledge in Server Administration is required.
  • Requires a good command of English, and proficiency in other languages is a plus.
  • Ability to create effective relationships and collaborate internally and externally, at all organizational levels.

We're eager to partner with the most talented minds, but we're also looking for a mutual fit. If you're looking for an exciting place to invest your talent, we'd love to meet you!

Contact

Please contact me if you have any questions regarding this position.

Fern Wong

Recruiter Specialist
fern.wong@monitorerp.com +60 4371 7816

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